Hi Nicola, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstory with our readers?
Over the years of working as a Caregiver, providing care to both young adults and seniors, with or without limitations I discovered my Passion and Dreams. My now deceased sister-in-law Linda was a constant source of encouragement to me to pursue my dreams and passion, and I decided after her passing to finally fulfill them and make it a reality to her memory.
It was very hard and challenging at first, but with the support of my parents and my immediate family, I manage to get “Endless Care” up and running even though, at one point my challenges grew harder and difficult having to also focus on implementing all of government business requirements with the State and ACHA. As a mother and grandmother of a handsome son and an adorable grandson made me very eager to establish my company by projecting who I am and all the benefits I had to offer so as to cultivate a loyalty with my clients and their families. I have My company achieved a “5 star” care provider reward only after five months of establishment. I built a good relationship and remain hopeful and encouraged especially through the pandemic situation to acquire a better and more solid client opportunities. I am always happy in helping others and I knew I would be made a great provider once my company is opened. With my professionalism and ethics, it will also promote who I am as a person instead of as a company. I was privileged to have witnessed the unrelenting toll caregiving can take on family members and the importance of high quality and reliable home care.
We all face challenges, but looking back would you describe it as a relatively smooth road?
No! Definitely not a smooth road. It was becoming increasingly very complex in achieving our clients, especially when you are a new care provider. Cultivating a business can be extremely difficult with the covid19 pandemic along with the economic situations has definitely come upon us which makes it much harder. Money management in having enough capital to cover expenses, hiring of the caregivers and building a name for the business. Making sure clients pays on time and that they are satisfy with their services. Inadequate and ineffective advertisements. Going through reviews when a problem arises, particularly the productivity of the business.
Alright, so let’s switch gears a bit and talk business. What should we know about your work?
I am a privately operated, non-medical, homemaking and companion care agency. I am fully dedicated in providing reliable and trustworthy in-home care in and around the Tampa areas. Therefore, I am dedicated to meeting and exceeding client’s expectations in providing outstanding services to their loved ones. I believe my clients and their families find it difficult in finding the right provider, so this in turn has led me to become a trustworthy leader in providing the support and services wherever you may be. At Endless Care, I am the owner/founder of my company. I do my best in gaining the reputation of touching many people’s hearts from all cultural backgrounds through my work and for who I am as an owner. With my passion of caring for others, aspire me to reach out to many clients and their families as the leader for my team. I am a challenger, and I always strive to fulfill my challenges at the highest merits for the dedication and reputation through my work. I specialize in ensuring excellent services to our clients, young and old by allowing them to remain at home with safety and independence in the comfort of their home. I offer child care and babysitting, meal preparations, errands, pet care and many more.
My mission is to provide high-quality in-home services that meet our client’s satisfaction 100%. I have started to provide virtual contact due to the covid19 pandemic. We are known for our outstanding work and our customized services for our clients and their families. We uphold and maintain compassion, resourcefulness and innovation for our clients to maintain their independence and safety. I am most proud of when my company made a 5 star care provider, more than once just after opening my company five months after. We also take into consideration of physician’s care recommendations, the healthcare team, and other persons involved in the care process for our clients. This is to ensure that the services we deliver are of the highest quality and best suited to their needs. I am always searching for the best, most caring and highly qualified professionals who can perform to the highest levels of above and beyond as a caregiver.
Before we let you go, we’ve got to ask if you have any advice for those who are just starting out?
Be prepared in any new business there will be sleepless nights, frustrations and sacrifices in ensuring that your business will be risk-free and rewarding. You will need the support of your family for the first few months of the first-year business to survive. Always making sure where your strengths and weaknesses are. It is also advisable to step back and look at the big picture to see what is working and what might need changing.
Contact Info:
- Address: 8814 Sheldon Chase Dr. Tampa, FL, 33635
- Email: nicolawoon@endlesscaretampa.com
- Website: www.endlesscaretampa.com
- Facebook: @Endlesscaretampa
- Twitter: https://twitter.com/endlesscaretamp
- Yelp: Endless Care, LLC
